Privacy Policy
Last Updated: August 8, 2025
This Global Website Privacy Policy (“Policy”) explains how we collect, use, disclose, and otherwise process your personal data when you visit or purchase from our websites and related online services (collectively, the “Services”).
The Services are operated or controlled by the following entities and their affiliates (collectively referred to as “Aiper,” “we,” “us,” or “our”):
- Aiper Intelligent, LLC – 2700 Cumberland Pkwy SE, Suite 350, Atlanta, GA 30339, USA – if you select the North America region.
- AIPER INTELLIGENT SARL – 24 Avenue du Prado, 13006 Marseille, France – if you select the Europe region.
- AIPER GLOBAL PTE. LTD. – 60 Paya Lebar Road, #12-03 Paya Lebar Square, Singapore – if you select the Australia region.
Quick Summary
This is a high-level overview. Please read the full Notice for complete details.
- Data We Collect:
- Information you provide to us when creating an account, placing orders, submitting reviews, or contacting customer service.
- Data collected automatically through cookies and other tracking technologies when you interact with the Services.
- How We Use Your Data:
- To provide and manage your account, fulfill orders, deliver products, process payments, and respond to customer service requests.
- To ensure website security and improve functionality.
- For marketing, user preference analysis, surveys, and distributor cooperation (with your consent where required).
- Data Retention & Security:
- We store your data only as long as necessary for the purposes outlined in this Notice, with appropriate security measures in place.
- Data Disclosure & Transfers:
- We share data with affiliates and trusted service providers (e.g., IT, payment processing, logistics, marketing).
- Your data may be transferred to countries outside your location with appropriate safeguards.
- Your Rights:
- Depending on your location, you may have rights to access, correct, delete, restrict, or object to our processing of your personal data, and to data portability.
- Additional rights may apply for residents of certain jurisdictions, such as California.
- Minors:
- Our Services are intended for adults and are not directed to individuals under the legal age of majority in their jurisdiction.
1. Data We Collect
We may collect the following categories of personal data:
1.1 Information You Provide:
- Account Information: Name, username, email address, password.
- Order & Shipping Information: Billing/shipping addresses, phone number, payment details, order history.
- Reviews & Feedback: Ratings, comments, images/videos you submit, and related interaction data.
- Customer Service Data: Information needed to verify identity, troubleshoot issues, or fulfill service requests.
- Distributor Contact Data: Name, position, company details, contact information.
1.2 Information Collected Automatically:
- Device details, IP address, browser type, operating system, access time, referring URLs, clickstream data, and other analytics.
- Cookies and similar technologies are used to improve functionality and for analytics and marketing purposes. [See our Cookie Notice for details.]
2. How We Use Your Data
We process personal data for the following purposes, and only when permitted by applicable law:
- Order Fulfillment & Account Management – To process transactions, deliver products, manage accounts, and provide related customer services.
- Security & Site Optimization – To detect fraud, secure our systems, and improve Services.
- Marketing & Analytics – To send promotional materials, analyze user preferences, and conduct surveys (with your consent where required).
- Customer Service – To handle inquiries, complaints, and service requests.
- Distributor Relations – To facilitate cooperation with authorized distributors.
- Legal Compliance & Investigations – To comply with legal obligations, enforce our terms, and protect rights.
3. Data Retention & Security
- Your personal data will be stored only for as long as necessary to fulfill the purposes outlined in this Notice, or as required by law.
- Storage location depends on your selected region:
- North America – United States
- Europe – Germany
- Australia – Australia
- Backups may be stored in Singapore to support global operations.
- We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
4. Data Disclosure
We may share your personal data with:
- Affiliates within the Aiper group.
- Service Providers for IT hosting, payment processing, logistics, marketing, customer support, and other business operations.
- Regulatory & Legal Authorities when required by law.
- Professional Advisors such as auditors and legal counsel.
- Business Successors in case of mergers, acquisitions, or restructuring.
5. International Transfers
Your personal data may be transferred to and processed in countries other than where you reside. In such cases, we implement safeguards such as:
- Adequacy decisions from relevant authorities.
- Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us (see Section 9). We may need to verify your identity before processing your request.
7. Minors
We do not knowingly collect personal data from individuals under the legal age of majority in their jurisdiction. If you believe we have collected such data, please contact us so we can delete it.
8. Additional Notice for California Residents
If you are a California resident, please see our [California Privacy Notice] for additional disclosures required under the California Privacy Rights Act (CPRA) and other applicable state laws.
9. Contact Us
For questions or to exercise your rights, contact:
Region | Entity | Address | |
---|---|---|---|
North & South America | Aiper Intelligent, LLC | 2700 Cumberland Pkwy SE, Suite 350, Atlanta, GA 30339, USA | privacyUS@aiper.com |
Europe, UK & Africa | AIPER INTELLIGENT SARL | 24 Avenue du Prado, 13006 Marseille, France | privacyEU@aiper.com |
Other Regions | AIPER GLOBAL PTE. LTD. | 60 Paya Lebar Road, #12-03 Paya Lebar Square, Singapore | privacy@aiper.com |
10. Updates to This Notice
We may update this Notice from time to time. Changes will be posted on our website, with the updated date shown at the top. For material changes, we will provide advance notice as required by law.